You will need your staff access pass to enter The Leadenhall Building through the speedlanes in the main reception area, and to access other parts of the building such as the bike ramp and shower and changing areas. Download your TLB app for a digital pass for even easier access, once you have been inducted into the building.
Ask your office or facilities manager if you need access to these areas. Discreet additional security measures may be put in place from time to time.
The team at the main reception desk will handle queries concerning visitors and access to the building, as well as offering day-to-day services like providing maps of the local area.
User-friendly technology and state-of-the-art lifts make it easy to move around The Leadenhall Building.
For less able-bodied visitors and those arriving by bike or motorbike, the east firefighting lift provides access from the basement to reception Levels 1 and 2.
From Levels 1 and 2 of the North Core, there are 20 state-of-the-art passenger lifts. These are split into three groups, each serving different zones of the building, with transfer floors at Levels 10 and 24.
When you come through the security speedlane, the integrated screen will direct you to the appropriate lift. Alternatively, you can call a lift by touching your staff access pass against the card icon at the bottom centre of the display operating panels in the lift lobbies.
Visitor toilets are located on level 2, to the right of the reception desk.
Basement level 1 includes parking spaces for almost 400 bicycles and 129 motorbikes. Access is from the west side of the building, with the entrance on Undershaft. If you need a parking space, talk to your office or facilities manager.
The ramp features a traffic-light system, activated by your staff access pass, for safe and efficient movement into and out of the building. Access is 24 hours a day, seven days a week. The east firefighting lift provides a quick link between the basement level and the main reception area.
Your own facilities or office management team
For help with issues relating to your own floorspace, including staff access passes, bicycle or motorbike parking spaces and lockers, please contact your office manager or facilities manager.
The Leadenhall Building management team
The Leadenhall Building management team is responsible for all common areas, including the public space, visitor access and shared services such as wifi and external window cleaning.
Contact the team via the customer support desk on:
020 7220 8955
Direct stepped access from the bicycle and motorbike parking areas leads to spacious shower and changing areas, including an accessible toilet and shower. Towels are available via the dry cleaning service.
Direct stepped access from the bicycle and motorbike parking areas leads to our in-house dry cleaning services. If an attendant is not present, please follow the instructions given at the window to use this service.